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Shipping

SHIPPING POLICY:

Shipping of a DECKED system anywhere in the continental U.S. is included in the purchase price of the system. Shipping will take 7-14 days. 

Accessories will ship separately using UPS, and the consumer will be charged at prevailing rates based on delivery address.

Our systems are shipped via LTL freight; DECKED covers the freight for systems:

  • RECOMMENDED: If delivery is to a business address, the freight company assumes normal business hours and delivery will happen between 8-5 pm Monday-Friday.
  • If delivery is to a residential address, an appointment will be made by the freight company/driver directly with the consumer to arrange for delivery.
  • DECKED will provide a truck with a lift gate to get the freight to street level, if needed.

Our freight expense DOES NOT cover, and you will be charged for:

  • Redelivery fee for any missed appointments
  • Driver bringing the freight indoors
  • Limited access fees (gates, security, low hanging trees, etc.)
  • Moving the freight from the delivery address to another location

Make sure to inspect freight for any damage, indicate superficial damage to carton on delivery receipt and/or refuse shipment altogether if damage to product is visible.

SYSTEM SHIPPING DIMENSIONS:

MIDSIZE TRUCK SHORT: 78" x 39" x  23" | 238 lbs

MIDSIZE TRUCK LONG: 78" x 39" x  23" | 267 lbs

FULL-SIZE TRUCK SHORT: 67" x 39" x  23" | 241 lbs

FULL-SIZE TRUCK STANDARD: 78" x  39" x 23" | 270 lbs 

CARGO VAN SHORT: 67" x 39" x  23" | 241-250 lbs

CARGO VAN STANDARD: 78" x  39" x 23" | 267 lbs