We provide a three year limited warranty on DECKED. If you have an issue we will work with you to make it right. If you have a great story as to why you need a warranty replacement, we want to hear it! Make sure to register your DECKED unit at our warranty page.
DECKED 3-year Limited Warranty
DECKED LLC warrants to the original purchaser of this product that the product will be free from manufacturing defects in workmanship and materials for a period of three (3) years from the date of the original purchase. If within three (3) years from the original date of purchase this product fails due to defect in materials or workmanship, DECKED LLC will replace or supply any defective part at its option.
The original purchaser must contact the DECKED LLC customer service team and provide a description of the defective part, including digital pictures if requested, with the original purchase documentation as validation of warranty coverage or have previously activated their warranty online.
This warranty DOES NOT cover or apply to:
(a) Damage to the product due to misuse, mishandling, and abuse, (b) products not used in accordance with the manufacturer’s instructions or recommendations, (c) product not assembled or installed according to manufacturer’s instructions, (d) normal wear and tear, (e) undeclared damage to the system during shipping, (f) acts of God. In addition, consequential damage and incidental damages (including lost time) such as damage to persons or property are not covered under this warranty.
Looking to fill out a warranty card? Use this link…
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